Wakeman, Allo, and the text-back already in Jobber: what each one costs
Compare what Allo, Jobber's Receptionist, and Wakeman really cost a one-man shop, and which one actually texts back the callers you miss.
Articles for the trades
A $5,000 job went wrong because AI rewrote the work order
An AI summary sent a crew the wrong instructions for a $5,000 job. Here's how to keep the signed quote in control of AI rewrites.
Why a roofing company put AI on the whole phone system and lost leads
Callers hung up on one roofer's AI phone bot. Learn where AI helps with overflow and after-hours calls without blocking access to a real person.
Do not give a faucet price to a Google AI caller
Learn how to answer Google's AI pricing calls for a faucet job with a conditional range, a short script, and how to opt out.
Google Business Profile calls and clicks are dropping as AI answers local searches
Google calls and clicks are down, but less than you fear. See what the numbers show, how to check your dashboard fairly, and what to fix this week.
How fast do you have to text back a missed call during the pre-holiday rush?
Text back a missed call within about five minutes and call back within the hour during the pre-holiday rush. Here's the timing and a setup plan.
Google still shows you as open on Thanksgiving. How do you set the holiday hours?
Google shows your regular hours on Thanksgiving until you add Special hours. Here's how to set holiday hours and stop paying for missed calls.
What should a one-truck shop post in October so the phone still rings in November?
Plan October Google posts and review requests so your one-truck shop keeps getting calls in November, using a routine that takes three evenings a week.
Google is moving Local Services Ads into Performance Max: what contractors should do
Google is moving your Local Services Ads into Performance Max. Learn what changes, what stays the same, and what to set up before and after the switch.
Who answers the phone on Halloween if you are out with your kids?
Compare voicemail, automated answering, and live receptionists for Halloween evening, then test your setup by Friday so no caller goes unanswered.
The 20-second rule: when a missed Google call becomes a bill
Since Oct. 1, 2026, Google can bill a missed call that stays on the line over 20 seconds during your listed hours. Learn the settings that matter.
Google will charge you for a Local Services Ads call you did not answer, starting October 1
Google can now bill unanswered Local Services Ads calls lasting over 20 seconds. Here's which ones count and how to cut the charges.